General COVID-19 Information and Advice

If you have coronavirus (COVID-19) health concerns or have questions about current Victorian guidelines, please call the Victorian Government Coronavirus Hotline on 1800 675 398. You can also visit the Victorian COVID-19 website by clicking here.

If you need information about COVID-19 or COVID-19 vaccines, please call the Commonwealth Coronavirus Hotline on 1800 020 080. You can also visit the Department of Health website by clicking here.

 

Latest Victorian Restrictions

Information and frequently asked questions relating to COVID-19 restrictions in Melbourne and Victoria are available on the Victorian COVID-19 website here.

 

Mental Health Support

The COVID-19 pandemic and the challenges it poses may cause a range of impacts on our individual and collective mental health and wellbeing. 

Life in Mind is a national initiative that has collated a range of mental health resources that can be found here.

 

Vaccine Eligibility Checker

The Federal Government has a COVID-19 Vaccine Eligibility Checker to help you find out when and where you can get a COVID-19 vaccination, and book your vaccination appointment. 

Click here to access the eligibility checker.

 

Vaccination Information

Information about COVID-19 vaccines including how you can book, eligibility for COVID-19 vaccines and where you can get your vaccination can also be found on the Victorian COVID-19 website here.

 

COVID-19 Testing

Find out where you can get a COVID-19 test, and testing wait times for each location, on the Victorian COVID-19 website here.

 

Austin Health Testing Services

Austin Health has a call centre for COVID-19 testing enquiries – 1800 518 205 – which is open 8am to 8pm from Monday to Friday and 8am to 5pm on Saturday, Sunday and public holidays.

The testing clinic is also open during the above hours.

Testing for children at the clinic is available 1pm to 5pm from Monday to Friday and 10am to midday on Saturday, Sunday and public holidays.

Walk-in appointments for COVID-19 testing may be available if you arrive at the clinic at least half an hour before the clinic closes, however it is preferred that you book ahead.

 

Testing at Home

If you cannot leave home for a COVID-19 test due to mobility, disability or other reasons, you may be eligible to receive a COVID-19 test at your home. Call the Victorian Government Coronavirus Hotline on 1800 675 398 and select ‘option 9’ to learn more.

 

Services Australia (Centrelink & Medicare):

If you’re financially affected by Coronavirus, information is available here.

 

COVID-19 Information Apps

There are a few applications (apps) that are important or useful to have on your mobile phone.

  • The Service Victoria app is used to check in to Victorian venues and locations with a QR code. Download from the Apple Store or Google Play.
  • The Coronavirus Australia app is operated by the Australian Government and provides the latest news, advice and health information across Australia. Download from the Apple Store or Google Play.

The Federal Government also has a WhatsApp feature which quickly links you to the latest information and advice relating to COVID-19.

 

International Border Restrictions

Updates on Australia’s immigration and border arrangements can be found on the Department of Home Affairs website here. This website includes details of visa and travel options.

 

State Border Restrictions

If you are attempting to return to Victoria from interstate, or intend to travel out of Victoria, it is important you are aware of the current restrictions and the Travel Permit System. Please visit the Victorian COVID-19 website here to learn more.

 

Economic Response to the Coronavirus:

Information regarding the Australian Government response to COVID-19 and factsheets for individuals and businesses is available on the Treasury website here.

The Victorian Government also has a range of responses in place for families, individuals and businesses affected by COVID-19. You can find information about these initiatives on the Victorian COVID-19 website here.

 

JobSeeker Payment

Support is available for those who are unemployed and aged between 22 years old and Age Pension Age.

Information is available here.

 

Translated COVID-19 Resources

The Victorian Department of Health and Human Services has developed a wide range of translated COVID-19 information. Visit the DHHS website to learn more.

The Australian Government also has translated resources available, which can be found here on the Department of Health website.

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