Coronavirus Information – Important numbers and information links


If you are concerned about any symptoms you may have you should call:

  • Your local GP
  • The Commonwealth Coronavirus Hotline on 1800 020 080 (24 hours a day, seven days a week)
  • The Victorian Government Coronavirus Hotline on 1800 675 398 (24 hours a day, seven days a week)
  • Austin Health Coronavirus hotline on 03 9496 6606 (8am – 8pm, seven days a week)
  • Please keep 000 for emergencies only

It is critically important that anyone concerned about any symptoms they have do not attend their GP, local health service or hospital without calling in advance.

 You must call in advance.



Updated information and advice on the Coronavirus is available at:

  • Updated advice about public gatherings and visits to vulnerable groups here
  • Health Information in languages other than English available here
  • Coronavirus resources and FAQs available here
  • Mental health support services available here
  • A guide for helping manage mental health at home here
  • National Disability Insurance Scheme here
  • Aged Care – Guidelines for workers in residential aged care available here
  • Aged Care –  Information for families and residents regarding visitation, available here.


Services Australia (Centrelink & Medicare):

If you’re financially affected by Coronavirus, information is available here


New information apps available from the Federal Government:

Coronavirus Australia is a new application which allows residents to navigate the latest advice and information about Coronavirus.

It is available from the Apple App Store and on Google Play.

The Federal Government also has new WhatsApp feature which is now available.


Home Affairs and the Australian border:

From 9pm AEDT 20 March 2020 only Australian citizens, residents and immediate family members can travel to Australia.

All travellers to Australia are required to self-isolate for 14 days, either at home or in a hotel.

Further information is available here.


Economic Response to the Coronavirus:

For further information regarding the Government response to Coronavirus and factsheets for individuals and businesses see below link to the Treasury website here.


JobKeeper Payment

The Government has announced a $130 billion JobKeeper payment to help keep more Australians in jobs and support businesses affected by the significant economic impact caused by the Coronavirus. Eligible workers will receive a fortnightly payment of $1,500 (before tax) through their employer. Information is available here

Note: businesses must apply for this payment on behalf of their employees.

Your employer will notify you if they intend to claim the fortnightly payment of $1,500 on your behalf.

Businesses can register their interest for the JobKeeper payment via the ATO here.    


JobSeeker Payment

The Government has announced additional support for those who are unemployed and aged between 22 years old and Age Pension Age.

Information is available here


Early Childhood Education and Care Relief Package 

The Federal Government has now ended the childcare arrangements it put in place at the start of this pandemic and parents are being charged fees again.

The Government has allowed centres in Melbourne to waive the ‘gap fee’ for families impacted by the renewed restrictions who chose not to send their child to daycare at this time.

This means operators will still receive a subsidy for these children and families should be able to keep their children at home without being worried about losing their place at the centre.

More info here


Scroll to Top